Shipping & Cancellation

Shipping Policy

We at TopCrop know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
  1. Depending upon the location, the product is shipped to you within 4-7 days.
  2. If the product is waitlisted, the same will be informed to the customer.
  3. The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.
  4. In case, you are not able to receive the parcel in the first attempt, the courier company will attempt one more time. After 2 attempts, the parcel will be sent back to TopCrop. For resending the shoes, TopCrop may decide to charge extra.
Outlier Locations

Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to find an alternative solution to make your pieces reach you. In case of any queries and doubts, we are happy to service you.


Cash On Delivery Policy

As per the Cash on Delivery policy:
  1. To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
  2. C-O-D is available up to a maximum of Rs. 10,000 only.
  3. Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
  4. You cannot open the box without making the payment at the time of delivery.
  5. If the product is open, do not accept the order.
  6. No credit/debit cards are accepted in Cash on Delivery.

Using Cash Back & Promo Codes/Coupons

  1. Cash Back Promo Code may not be applicable for all the products on the website.
  2. Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
  3. Two offers cannot be clubbed together using the Promo Code.
  4. TopCrop reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash back Promo Codes)
  5. Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at This means, if Promo Code is used in an offer, Cash back cannot be generated.
  6. Cash back amount is subject to change at the sole discretion of TopCrop.

Cancellation Policy

TopCrop reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

Images & Representations of Products/Services

  1. Product Images are indicative in nature
  2. We use actual images with minimum editing to represent the true picture of the product to customer.               


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    TopCrop Shoe Size Guide

    There is no such thing as a standard Indian Size! It's sad but true. 

    So what this means is that an "Indian 6" is neither European 36, nor 37 nor 38. An Indian 38 is not equivalent to a European 38. In order to get your size right, please make sure that you know either your Bata/US/UK/European size or measure your feet (we prefer this!) and map it according to the table below. 

    You may find one of your feet larger than the other. Don't worry - that's quite normal! Please use the larger size while making the selection

    European Size
    UK/ Bata Size
    Foot Size (in CM)
    36 3 22.8-23.2
    37 4 23.4-23.7
    38 5 24.0-24.6
    39 6 24.8-25.2
    40 6.5 25.4-25.7
    41 7 26.0-26.4


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